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IT Business Transformation



Today's businesses are always looking for ways to operate more efficiently.  Luckily, advancements in information technology have enabled them to leverage the latest generation of business platforms in order to realize such efficiencies.  From enterprise-class software hosted in the cloud (Office 365 and ServiceNow, for example), all the way to on premise platforms such as SharePoint and Dynamics CRM, appropriate solutions exist for organizations of all sizes and complexities.

At FusionMS, we combine our knowledge of advanced technologies as well as years of consulting experience in order to design and implement these business critical systems.  These solutions provide executives, managers, and knowledge workers with visibility into as well as control over the myriad processes and tasks that comprise their organization’s work flows. This, in turn, will enable those stakeholders to intelligently make the decisions that will drive the organization’s productivity and profitability.
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SharePoint

SharePoint is a Microsoft platform that enables organizations to host, create, publish, and collaborate on content via the web.  SharePoint further allows the management of common business tasks and processes as well as provides the ability to integrate with other common business technology and software.  A well designed SharePoint solution will help your organization cut costs through lower training costs, increased worker productivity, and improved IT maintenance costs.

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ServiceNow

ServiceNow is an enterprise IT service management platform (ITSM).  Located in the cloud, ServiceNow enables businesses to automate, standarize, and transform business processes across the entire organization.  In addition, customers can extend the platform by building custom applications that will be tailored to their unique business needs.  By using ServiceNow to create a single system of record for enterprise IT needs, organizations will find that they can lower their ITSM costs as well as enhance ITSM efficiency.

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Consulting Services

FusionMS provides consulting services to clients who span a range of industries as varied as finance, technology, healthcare, and manufacturing.  Our consulting services run the gamut; we are equally competent at designing point solutions to specific problems as we are at conducting organizational-wide assessments that cross the boundaries and silos that are present in any organization.  At the end of the day, our goal is to provide your business with technology advice and solutions that will free you to concentrate on the core competencies of your firm and industry.

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Dynamics CRM

The ability to attract, win, and retain customers is a cornerstone of any business' success.  Thriving businesses must find new and innovative ways to attract prospects, complete sales, and provide a world-class customer experience.  Dynamics CRM is Microsoft's customer relationship management platform that connects employees, partners, and customers in order to cement relationships and mazimize customer loyalty.

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